Workflow Design
Building test cases for every decision branch
Turn workflow decisions into cases with expected routes and destination effects, including compound conditions, defaults and boundaries.
Section
Workflow Design
Workflow Design
Choosing a workflow trigger from an actual system event
Select a workflow trigger by checking the business transition, event fields, filtering, replay behaviour and destination effect it permits.
Workflow Design
Choosing when a workflow needs to remember state
Use an interruption test to decide whether a workflow needs durable state and which progress it should retain.
Workflow Design
Designing reliable workflows between business applications
Plan a cross-application workflow around a confirmed business outcome, clear data ownership, safe recovery and an operator who can resolve exceptions.
Workflow Design
Documenting a workflow so another engineer can operate it
Create a workflow runbook that lets another engineer find an item, confirm its outcome and recover or escalate it safely.
Workflow Design
Human approvals in technical workflows
Design an approval gate around a defined decision, authorised responder, reviewed terms, deadline and separately confirmed action.
Workflow Design
Integration platforms and workflow engines
Understand the roles of integration platforms and workflow engines, then assess the capabilities and operating model your processes need.
Workflow Design
Pausing a workflow until a named person approves
Assign an approval to an identified account, bind the decision to one waiting request and handle reassignment and repeat replies.
Workflow Design
Planning queue capacity for a sudden event spike
Estimate backlog growth and drain time during an event spike, then check retention, worker capacity and deadlines.
Workflow Design
Stateful workflow orchestration
Learn when a workflow needs durable state, what it should remember, and how to handle waits, external actions and recovery.
Workflow Design
Webhooks versus scheduled API polling
Choose between a webhook and scheduled API polling by checking event coverage, scan behaviour, timing and recovery.
Workflow Design
Workflow data synchronisation
Plan record synchronisation across business applications by defining identity, field ownership, deletion rules and recovery checks.
Workflow Design
Workflow documentation and ownership
Build a discoverable workflow record, dependency map and operating runbook, with clear owners for changes, exceptions and retirement.
Workflow Design
Workflow operating costs
Estimate workflow operating costs using the right billing units, connected-service usage and confirmed business outcomes.
Workflow Design
Workflow rate limits and throughput
Plan workflow throughput around API limits, queues, batching, retries and the rate of completed actions.